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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Larry York

October 21, 2024

5  out of  5
rating by Larry York
"Brian and his staff are fantastic ! Always helps and guides us in the proper direction . Any claim ever made he was extremely helpful and filled to the completion! Thank you for being that good neighbor!! He truly is! Highly recommend this business!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jason Speck

October 18, 2024

5  out of  5
rating by Jason Speck
"I have been a client with Brian for 10+ years now, for all my insurance needs. He has an awesome staff that quickly assist in whenever questions arise or insurance needs / changes. Thanks again Brian!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Eric Dunn

October 18, 2024

5  out of  5
rating by Eric Dunn
"Have been a customer of State Farm for over 50 years, the past 14 years have been with Brian, and have had nothing but positive interactions every time. Ladies in the office are always so helpful and quick to respond to any need and Brian is always available to answer questions. Great customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Glenn Matovcik

September 12, 2024

5  out of  5
rating by Glenn Matovcik
"He was extremely helpful today, giving the information I needed. It was quite refreshing that somebody got the information I needed in an unbelievably timely manner. Anybody that would help a complete stranger that well would be someone wonderful to deal with thank you."
We responded:
"Glenn that's amazing that you took the time to acknowledge us. what we did was our every day service to those in need we were glad to help!! thank you again for the kind words"
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Tim Petrick

September 11, 2024

5  out of  5
rating by Tim Petrick
"I have had Brian Baron as my auto, home and rental insurance agent for over 30-years and he and his staff have always been extremely responsive and helpful with any claims and our questions that I have ever had and they always go above and beyond to make sure that my family and I are taken care of. I couldn't have asked for a better agent, staff and insurance company!"
We responded:
"it has been truly a pleasure serving your insurance needs over the years. Thank you for the great review"
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Anne Rohaley

August 29, 2024

5  out of  5
rating by Anne Rohaley
"This is a great State Farm office for your insurance needs. Brian genuinely cares about his customers and what kind of coverage they need and the staff is great too."
We responded:
"Anne, thank you for the review. it was a pleasure doing business with you."
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Deb Sinegal

August 26, 2024

5  out of  5
rating by Deb Sinegal
"I have had State Farm over 50 years! Auto and home owner insurance. Brian’s office in Lower Burrell they are always prompt at resolving my issues. When I call the office the ladies are always so nice and recognize me right away. Brian’s knowledge and experience makes it easy for him to explain the policy I have and write me a check if I’m filing a claim ASAP."
We responded:
"Deb, thank you for taking the time to offer this review. We are always ready to help whenever you need us."
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Nick Nury

July 26, 2024

5  out of  5
rating by Nick Nury
"Brian was an incredible agent!"
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penny hoffman

June 28, 2024

5  out of  5
rating by penny hoffman
"Recently, my insurance agent was retiring, and I needed to find a new agent. Brian came recommended to me from several different people! Within days of switching all my information over to him, I was in an accident. Mind you, I have never been in an accident before and had no clue of what to do, especially with it not being my fault. Brian, omg, let me tell you! He was fantastic!!! He jumped right in, kept me posted, answered my questions and did 99% of the grunt work (that should have been getting handled by the lady that hit me, adjuster) He treated me as if he's known me and dealt with me forever! He did more for me in 4 weeks than my old agent did in 30-plus years! Without a doubt, everyone needs an agent like Brian!! He treats you like family. He knows his business, and he gets it handled!"
We responded:
"Penny, thank you so much for the review. My staff and I greatly appreciate the acknowledgement of our efforts to provide the best possible service possible. "
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Deena Bodnar

June 3, 2024

5  out of  5
rating by Deena Bodnar
"Brian Baron is amazing. He went above and beyond to help me. Not only is he a down to earth for real guy, but he will do and suggest anything he can to help get you a great price on great coverage! Another thing I need to mention he is upfront with EVERYTHING. I recommend Brian Baron 100%."
We responded:
"Deena, It was a pleasure helping you with all your insurance needs: the new Auto, adding your daughter and providing the Auto, Home, and umbrella coverage that worked for you at a great rate. Thank you for taking the time to recognize our effort to provide the best service possible to our customers. "
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Eric Isaac

May 21, 2024

5  out of  5
rating by Eric Isaac
"I have been a client with Brian for over 20 years, for all my insurance needs. He has an awesome staff that quickly responds and assists whenever questions arise or help is needed. When a claim develops, Brian and staff help guide and support the process, alleviating the stress of a daunting situation. I highly recommend Brian and his team!!"
We responded:
"Eric thank you for acknowledging our efforts to provide the best service possible. With our 34 years of experience, I realize that service is the most important part of Insurance. "
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Debbie Kleider

May 3, 2024

5  out of  5
rating by Debbie Kleider
"I am highly impressed with the level of service I received from this agency. Brian and his team were very responsive and helpful, and they were able to help walk me through a recent insurance claim to resolve the claim in a timely manner. I would definitely recommend this company to others."
We responded:
"Debbie, Your kind words are greatly appreciated. We work hard to separate my agency, by providing a level of service not found any longer in the insurance business. "
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Karly Foster

April 30, 2024

5  out of  5
rating by Karly Foster
"I can't express enough gratitude for the exceptional service I receive from Brian. From the moment I reached out to discuss my insurance needs, he was incredibly responsive and attentive. What truly sets Brian apart is his genuine understanding of my concerns. In moments of need, Brian is always just a phone call away, ready to assist and provide guidance promptly. His professionalism and expertise are commendable."
We responded:
"Wow Karly!! thank you so much for the kind words!! We work hard in my agency to set ourselves apart providing the best service possible. So glad we met and exceeded your expectations at claim time. "
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Jennifer French

April 29, 2024

5  out of  5
rating by Jennifer French
"Have been with Brian Baron's office for over 20 years. Always great service. Very efficient and helpful."
We responded:
"It has been our pleasure over the years to serve your insurance needs. Thank you so much for the kind review of our office."
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Missy Jones Timmons

March 19, 2024

5  out of  5
rating by Missy Jones Timmons
"I have been with Brian and team for 20+ years. Brian’s office is great to work with. They are honest and answer all the questions you have. They respond quickly and care about their customers."
We responded:
"Missy, hard to believe it's been 20+ years. I am glad we were able to provide you with the service that you expected over the years. Thank you for the acknowledgement of our efforts. "
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T Keibler

January 5, 2024

5  out of  5
rating by T Keibler
"I have been with Brian for about 30 years. Brian and his staff have always been kind, understanding, and helpful. We moved away from Lower Burrell years ago but stayed with Brian due to all his help when situations happened."
We responded:
"Tara and Tim, Thank you for your long term relationship with my office. I am happy to know that my office has continued to provide you with the service and competitive rates that have kept you happy for over 30 years. My goal then and now is to provide the best possible service to every client .Thank you for acknowledging our efforts and I look forward to at least another 10 years LOL I have to retire sometime? "
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David Fisher

December 17, 2023

5  out of  5
rating by David Fisher
"I have known and been a client of Brian Baron for over 30 years. I grew up in Lower Burrell, PA where Brian has his office. Insurance is only important when you need to use it. This is where Brian and his office staff earn my 5 star review. When you are having some type of trouble with your home, auto or health...this is when you are so glad to have someone personal to call who knows who you are and can give you great advice. I have had to use Brian over the years for water damage, vandalism, or something as a simple car transfer The prompt, courteous and professional help I was given has made me so grateful that I chose Brian Baron and his office for my insurance needs. Thank you Brian and Staff!"
We responded:
"David, it has been my pleasure serving you and the family over the years. It is hard to believe it has been over 30 years. I still remember when we first met when my office was in Downtown New Kensington WOW!! Thank you for being such a loyal customer over the years, and acknowledging our efforts that has kept you as a client for all those years. Your continued business is much appreciated."
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Thomas Decker

December 1, 2023

5  out of  5
rating by Thomas Decker
"Always the best service."
We responded:
"Thank you Tom, our goal in my office is always to provide the best service possible. Glad that you feel we are meeting your expectations."
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Veronica Brown

October 20, 2023

5  out of  5
rating by Veronica Brown
"Had a great experience at State Farm today! Brian went over my policy like no other so I could understand exactly what I was getting and why! I highly recommend Brian @statefarm!"
We responded:
"Veronica, thank you so much for the review. Insurance is a confusing process for most people, and we work hard to make sure you understand what your covering and why. "
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Dominic Petricca

October 10, 2023

5  out of  5
rating by Dominic Petricca
"I had a minor accident recently and Brian was very helpful and upfront on things to expect and be aware of. The result was exactly what he informed me of and everything turned out very well."
We responded:
"Dominic, thank you for acknowledging our efforts to make your claim experience go smoothly. We always try to be up front with all the possible issues so there are no surprises in the process. In today's world it seems that nothing goes as planned but if your aware of the possible problems it makes the process a much better experience. Thank you again!!!"
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Corrine Murray

October 6, 2023

5  out of  5
rating by Corrine Murray
"Brian and everyone from State Farm that we spoke to went above and beyond to make our experience so easy and painless."
We responded:
"So glad to see that our efforts make our clients experiences simple and easy. That has always been our goal in my office for the past 33 years. "
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MAAX Media

September 8, 2023

5  out of  5
rating by MAAX Media
"Brian and his Staff at State Farm have always been fantastic. This is why 3 generations of my family have always kept our insurance with him. Always above and beyond. “Like a good neighbor, Brian is there” in khakis ! 😁"
We responded:
"Not in Khakis all the time, lol but you can always count on me and my staff to make sure you are in good hands. Like a good neighbor I will be there !!! It has always been my pleasure serving you and the family for the past 33 years, and looking forward to serving the next generation. "
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Noah Earhart

August 29, 2023

5  out of  5
rating by Noah Earhart
"Mr. Baron was a great agent for me as I came out of college and got car insurance for the first time! He was extremely helpful in transferring my coverage as I moved outside the state!"
We responded:
"My office is always there to help regardless of the location, my feeling is once a client of mine always a client even though outside of my state. I look forward to helping , and the door is always open if you return to PA. Best of Luck in all your endeavors."
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Gary Singleton

March 16, 2023

5  out of  5
rating by Gary Singleton
"Always a great experience with Brians team. They helped me out a lot with my horrible towing experience."
We responded:
"Gary, it is always nice to see that the efforts we put in to providing the best experience for our customers actually leads to a great experience and outcome. I won't forget your ordeal for some time, but I am glad that in the end it all worked out for the best. Thank you for acknowledging our efforts."
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Amy Poff

January 16, 2023

5  out of  5
rating by Amy Poff
"I would highly recommend Brian Baron from State Farm. The office staff and Brian know there stuff and get back to you right away!!!"
We responded:
"Thank you, we work hard at trying to provide the best possible service to our clients. "